Articles

 2015 Migration Guide

Here we go... This guide will help you easily make the transition to our new server, featuring...

 Accessing Control Panel

Accessing your site's Control Panel , for things like managing your emails, FTP users and MySQL...

 Can I add additional email accounts to my hosting package?

Yes, you can add additional accounts to your hosting plan. Monthly pricing + one time setup...

 Can I add additional transfer bandwidth to my package?

Some high traffic sites may require additional bandwidth. Additional bandwidth is available at...

 Can I add more storage to my hosting package?

We do offer additional hard disk capacity. The monthly charge for additional storage space...

 Default page name

For your site to function properly, your default/home page MUST be named either index.html or...

 Domain Help

Getting your domain setup properly is critical to the proper operation of your website and email....

 File naming conventions - index.html

For your site to display properly when users enter your domain name in their browser, you MUST...

 How can I get the EPP transfer code for my domain?

Below is how to request the EPP Transfer code for your domain(s). 1. Login to...

 How do I login to Control Panel?

All of the administrative functions of your MacDock Hosting account are located within the...

 How do I switch to MacDock from my current host?

It is possible to change hosts without experiencing an interruption to your site/email...

 How to cancel my account

Below is how to finalize the cancellation of your account(s). 1. Login to your...

 How to edit Domain Name Settings?

In most cases, you can make all the necessary changes to your domain name from within the...

 I am new to the internet, how do I make a webpage?

MacDock is a webhosting company.  We host web files that you've created on your computer...

 I can receive my email, but cannot send?

This is generally the time this is a result of your ISP blocking port 25 (the SMTP, sending...

 I just signed up or transferred my domain - how can I immediately access my site?

If you've just signed up a new domain or transferred your existing domain to MacDock, it may...

 Internet Exploder

To use Internet Explorer 6 (or higher) to FTP your files you must enter the following address...

 MySQL (database) Help

If you're interested in setting up a weblog, forums or setup custom forms to collect data,...

 PayPal Subscription Payments

MacDock no longer accepts PayPal subscription payments.  If you have created a...

 Sign Up for Merchant Account

MacDock.com has partnered with Authorize.Net to offer you affordable and reliable payment...

 Transmit

Uploading to MacDock using the Transmit FTP client 1. Open Transmit. Enter the following...

 What DNS Settings to use?

If you are using your DNS Name Servers, then please use the following settings to point your site...

 What type of content is allowed at MacDock?

Certain types of content including adult oriented material are not allowed on MacDock...

 Where can I find PHP scripts?

MacDock uses and recommends HotScripts.com for a LARGE variety of useful PHP scripts...